Question 1

Are you open on holidays?

Accepted Answer

We're open every day, 11 AM to 9 PM — including most holidays. If we're ever closed for a special day we'll post on Instagram and Google.

Question 2

Do you have vegan or dairy-free options?

Accepted Answer

Yes — all our fruit-based paletas (mango, fresa, limón, tamarindo, sandía) and most aguas frescas are dairy-free. Our sorbets (like mango) are vegan. Ask in store for the full list.

Question 3

Can I order delivery?

Accepted Answer

Yes — order on DoorDash. There's an "Order on DoorDash" button on every page.

Question 4

Do you do catering for parties or quinceañeras?

Accepted Answer

Absolutely — we cater birthdays, quinceañeras, weddings, baby showers, school events, you name it. Visit our catering page to send us the details and we'll quote you back fast.

Question 5

Do you accept cards?

Accepted Answer

Yes — credit, debit, Apple Pay, Google Pay, and cash. Whatever works for you.

Question 6

Where do you park?

Accepted Answer

Free parking in our lot on Arrow Hwy, plus plenty of street parking on the side streets.

Question 7

Are your paletas made in-house?

Accepted Answer

Every single one. We make them by hand in the shop using real fruit and family recipes passed down through generations. No syrups, no concentrates, no shortcuts.

Question 8

Are paletas gluten-free?

Accepted Answer

Our fruit-based paletas (mango, fresa, limón, tamarindo, sandía, coco) and water-based paletas are gluten-free. Some cream paletas with cookie or churro mix-ins are not — ask in store and we'll point you to the safe options.

Question 9

Do you have any nut-free options?

Accepted Answer

Most of our paletas and ice creams are nut-free, but we do prepare some flavors with nuts (nuez, pistache) in the same kitchen — so we can't guarantee zero cross-contact. If you have a serious nut allergy, please ask the staff before ordering.

Question 10

Do you have indoor seating?

Accepted Answer

Yes — we have indoor seating, plus a bit of outdoor space for warm days. Family-friendly, kid-friendly, and big enough for a small group to hang out after a soccer game or school pickup.

Question 11

Can I order in advance for a party or group?

Accepted Answer

Yes — give us a call at (909) 904-6125 at least 24 hours ahead for large group orders (paletas by the dozen, ice cream tubs, big aguas frescas). For full catering setups (paletero cart at your event), use the catering page.

Question 12

Are you family-owned?

Accepted Answer

Yes — we're a family-owned Mexican paletería rooted in Pomona, run by the Viteri Family with recipes passed down through generations. Every paleta and scoop comes from our family kitchen, not a corporate supplier.

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